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Veterinary practice management software

Rank 4 of 57

Lupa

Full PIMS

87

How clearly they explain things

Practice type
  • Companion
  • Groups
  • Multi-site
Deployment
Cloud
Pricing
  • £100/site/month
  • £50/user/month
Markets
UK / international; independents and groups

Lupa is a cloud-based veterinary practice management system for independent clinics and multi-site groups. It combines clinical records with an AI scribe, receptionist and marketing tools, WhatsApp messaging, payments, rota, inventory and health plans. It is sold in the UK and internationally.

What Lupa tells you

We read what Lupa publishes and score nine things a practice manager usually needs to know. A high score means they have said more. It does not mean the software is better. See the method.

Is Lupa cloud-based?

How clearly they explain this: 5/5

Yes. Lupa is a cloud product used as the single system for clinic work.

Source: Lupa · checked 17 August 2026

Does Lupa publish its pricing?

How clearly they explain this: 5/5

Yes. The pricing calculator lists $140 per site per month and $70 per user per month. Lupa Notes, the AI scribe, is listed at $35 per user and is currently offered at no charge. Optional training and data migration are one-off packages. Enterprise groups are invited to talk.

Source: Lupa · checked 17 August 2026

Does Lupa publish contract terms?

How clearly they explain this: 5/5

Yes. The calculator is a monthly total. A minimum term is not listed.

Source: Lupa · checked 17 August 2026

Does Lupa have AI?

How clearly they explain this: 5/5

Yes. An AI scribe writes structured consult notes. Jerry answers history and health-plan questions. Invoice suggestions, an AI receptionist and AI marketing campaigns are part of the same product.

Source: Lupa · checked 17 August 2026

Does Lupa have an API?

How clearly they explain this: 3/5

Supplier connections, diagnostics, insurance and Lupa Pay sit inside the platform. A separate open-API catalogue is not listed.

Source: Lupa · checked 17 August 2026

Who is Lupa for?

How clearly they explain this: 5/5

The product is aimed at independent GP clinics, groups and multi-site organisations.

Source: Lupa · checked 17 August 2026

Does Lupa explain how to switch over?

How clearly they explain this: 4/5

Yes. Training and data migration are offered as optional setup packages. Switching guidance is available.

Source: Lupa · checked 17 August 2026

What does Lupa say it does?

How clearly they explain this: 5/5

Coverage includes records, invoicing, inventory, rota, reminders, WhatsApp messaging, health plans, analytics, payments and task management.

Source: Lupa · checked 17 August 2026

Can practices export their data from Lupa?

How clearly they explain this: 2/5

Data access covers data portability, exit detail needs direct source review.

Source: Lupa · checked 17 August 2026

Questions to ask before you buy

Ask these before you sign. A low score means we could not find the answer on their public site — not that the product cannot do that thing.

  • Can we export all client and patient records?

Print or download this checklist

Related research

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Access, payments and support

Payments
Lupa Pay covers card terminals, payment links, health-plan direct debits and debt management.

Sources

Checked: 2026-08-17

Is this information out of date?

Send a public link — a pricing page, contract terms, API docs or an export policy. Private sales material does not count as a public answer.

We will check the public URL against the current scores.

Lupa Veterinary Software: Pricing, Contracts & AI