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Vet Practice
Management Software

Veterinary practice management software

Rank 32 of 57

Neo

Full PIMS

58

How clearly they explain things

Practice type
Independent veterinary practices
Deployment
Cloud
Pricing
  • Starting at $175/month
  • 'No Surprise Fees' Positioning
Markets
US / IDEXX ecosystem; independent clinics

Neo is IDEXX’s simpler cloud PIMS for independent practices. The dashboard, patient workflow, scheduler, payments and reporting are designed to be learned quickly, with IDEXX diagnostics close at hand. The product is aimed at independent veterinary practices. Pricing is described as starting at $175/month. Integrations or an API are documented. It is sold in the US.

Vendor websiteChecklist

What Neo tells you

We read what Neo publishes and score nine things a practice manager usually needs to know. A high score means they have said more. It does not mean the software is better. See the method.

Is Neo cloud-based?

How clearly they explain this: 5/5

Yes. Neo is cloud-based and is used from a phone, tablet or desktop.

Source: Neo · checked 17 August 2026

Does Neo publish its pricing?

How clearly they explain this: 5/5

Yes. A current figure is not listed. It is described as a low up-front cost with a free start. Add-on subscriptions cover integrated payments and Vello client engagement.

Source: Neo · checked 17 August 2026

Does Neo publish contract terms?

How clearly they explain this: 0/5

We did not find a public answer on minimum term, notice or how you leave.

Source: Neo · checked 17 August 2026

Does Neo have AI?

How clearly they explain this: 0/5

We did not find enough on their public site to say what AI they offer.

Source: Neo · checked 17 August 2026

Does Neo have an API?

How clearly they explain this: 4/5

Yes. IDEXX reference labs and in-house analysers are the core connection. Third-party tools exist; a wide open marketplace is not the main offering.

Source: Neo · checked 17 August 2026

Who is Neo for?

How clearly they explain this: 5/5

The product is aimed at independent veterinary practices, including mobile clinics.

Source: Neo · checked 17 August 2026

Does Neo explain how to switch over?

How clearly they explain this: 0/5

Data conversion, built-in training and a dedicated support team are part of getting started.

Source: Neo · checked 17 August 2026

What does Neo say it does?

How clearly they explain this: 5/5

Coverage includes a practice dashboard, patient workflow, scheduling, payments, client communications and reporting.

Source: Neo · checked 17 August 2026

Can practices export their data from Neo?

How clearly they explain this: 2/5

Security and backups are part of the cloud product. An exit right is not listed.

Source: Neo · checked 17 August 2026

Questions to ask before you buy

Ask these before you sign. A low score means we could not find the answer on their public site — not that the product cannot do that thing.

  • What is the minimum term?
  • What notice is required to leave?
  • Which AI features are included in the base price?
  • Can AI be left unused without losing the rest of the product?
  • Which historical fields are migrated?
  • Are attachments, images and invoices included?
  • Can we export all client and patient records?

Print or download this checklist

Related research

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Access, payments and support

Access
Clinic data is reviewed on any internet-connected device.

Sources

Checked: 2026-08-17

Is this information out of date?

Send a public link — a pricing page, contract terms, API docs or an export policy. Private sales material does not count as a public answer.

We will check the public URL against the current scores.

Neo Veterinary Software: Pricing, Integrations & Cloud